The Continental Benefits Web Portal is available to providers for checking patient eligibility and claim status. If you would like access to the portal, please email your complete office name, TIN/NPI number, a valid fax number, and the physical address to provideraccessrequest@continentalbenefits.com to receive the required documentation.


Confirm Member & Plan Information

All member information and a brief summary of the benefit plan information is located on the front of the member’s ID Card.











Claims Submission

Details for all claim submissions are located on the back of the member’s ID Card.











Confirm Eligibility & Benefits

Continental Benefits is responsible for all eligibility and benefit questions. Please call the toll free number listed on the back of the member’s ID Card.